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User<?xml version="1.0" encoding="UTF-8"?>94%Over the last10 yearswe havepaid an averageof 94% of claims.94%Over the last10 yearswe havepaid an averageof 94% of claims.*Office of National Statistics, 2022An estimated149.3 millionworking days were lost because of sickness or injuryin the UK in 2021, equivalent to 4.6 days per worker*.MEBconstructionballoonuser-outlinefriendly-voicetelephoneemail<?xml version="1.0" encoding="utf-8"?>toolboxtwitterlinkedininstagramyoutubefacebook

Andy S Lucas

BA (Hons), DipM

Non-Executive Director, Chair

Term of Office: Andy joined the Board in July 2021

Independent: Yes

Skills and experience:

Andy has spent most of his career in financial services, leading marketing & sales, eCommerce, customer service and technology developments. Following roles at Prudential and ACE European Group, he was Chief Operating Officer at Cambridge Building Society. Andy is a Non-Executive Director of Buckinghamshire Building Society, trustee of two charities and a member of The Chartered Institute of Marketing.

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